Contact information

Contact Information

FUNCO is operated by SMARTCITYHUB SRL.

We are committed to providing prompt and professional customer support. If you have any questions regarding products, orders, shipping, returns, refunds or any other aspect of our services, please contact us using the details below.

Business Information

Company Name:
SMARTCITYHUB SRL

Trading Name:
FUNCO

VAT Number:
RO44553193

Registered Office:
Str. Mestecenilor Nr. 1
Vatra Dornei
Suceava County
Romania

Website:
www.funco.ro

Customer Support

Email:
shop@funco.ro

Phone:
+40 774 234 468

Business Hours:
Monday – Friday
09:00 – 17:00 (Eastern European Time)

Order Support

For faster assistance regarding an existing order, please include:

• Order Number;
• Full Name used for the order;
• Email Address associated with the order;
• Brief description of the issue.

Returns and Refunds

For information regarding returns, replacements and refunds, please consult our Return and Refund Policy or contact us directly at:

shop@funco.ro

Consumer Protection

If a complaint cannot be resolved directly with us, consumers residing in Romania may contact:

Comisariatul Județean pentru Protecția Consumatorilor Suceava (CJPC Suceava)

Address:
Bd. George Enescu nr. 2, bloc 7, parter
720196 Suceava
Romania

Phone:
0377 755 330

Consumer Hotline:
021 9551

Email:
secretariat.suceava@anpc.ro

Website:
https://anpc.ro/cjpc-suceava/

Consumers residing within the European Union may also use the European Online Dispute Resolution Platform (ODR):

https://ec.europa.eu/consumers/odr

Legal Notices

All legal notices, intellectual property inquiries, GDPR requests and consumer rights requests may be submitted to:

shop@funco.ro

We aim to respond to all inquiries within a reasonable timeframe and in accordance with applicable legal requirements.